Whether you’re booking your very first facial or trying a new treatment category for the first time, knowing what to expect makes all the difference. Here are ten tips that will help you arrive prepared and leave happy.
1. Read the listing carefully
Before booking — especially for a model call — read the entire listing. Note the treatment duration, any preparation required (e.g. arriving with clean skin, avoiding certain products), and the cancellation policy. Surprises are rarely welcome on the day.
2. Request a patch test for chemical treatments
If your appointment involves colour (brow tint, lash tint, hair colour) or chemicals (peels, injectables), ask if a patch test is available. Reputable practitioners will offer or require one. This is especially important if you have sensitive skin or known allergies.
3. Arrive on time — or slightly early
Being on time is respectful and ensures you get the full appointment. Arriving 5 minutes early gives you time to fill in a client consultation form, which most clinics require for first visits.
4. Be honest about your skin and health history
Disclose any relevant medical conditions, medications, or recent treatments. This isn’t just good practice — for treatments like injectables and chemical peels, it’s essential for your safety.
5. Communicate your preferences clearly
Bring reference photos if you have a specific look in mind. “Natural-looking lashes” means different things to different people. A good technician will appreciate clear direction and confirm they understand before starting.
6. Ask about aftercare before you leave
Good practitioners will walk you through aftercare, but if they don’t, ask. Knowing what to avoid in the first 24–48 hours (heat, certain skincare, touching the treated area) can make or break your results.
7. Don’t feel pressured to buy products
Some clinics will recommend retail products at the end of your appointment. It’s fine to politely decline. Focus on the treatment first; you can always buy products once you know the results last.
8. Follow the cancellation policy
Life happens, but cancelling late costs the practitioner real money. Most clinics (and all Model Call listings) publish their cancellation policy upfront. Give as much notice as possible if you need to cancel, and be aware of any fees that apply.
9. Leave an honest review
Reviews help other clients make informed decisions and give practitioners feedback they can act on. If you booked through a model call, a verified review is part of the value exchange — the practitioner gave you their time and skill; your review helps them grow.
10. Book your next appointment before you leave
If you loved the treatment, the easiest time to rebook is right after. Popular practitioners fill up fast — especially if they offer model call pricing. Lock in your spot while you’re still glowing.